USA – When dispatcher Tim Teneyck answered the 911 call, he was confused by the caller’s request a pizza order.
“This is the wrong number to call for a pizza,” he told the caller.
But the caller insisted, and soon Teneyck realized what was going on: Someone needed help.
The incident led to a domestic violence arrest, and authorities in Oregon, Ohio, praised Teneyck for his quick thinking, which helped a woman and her mother who needed a discreet way to call for police assistance.
“This dispatcher did a great job,” Oregon Police Chief Michael Navarre said.
Audio of the call, which came in last week, was published by the Toledo Blade:
“Oregon 911,” Teneyck says.
“I would like to order a pizza,” the woman responds, giving her address.
“You called 911 to order a pizza?” Teneyck replies.
“Uh, yeah,” she replies, giving her apartment number.
“This is the wrong number to call for a pizza,” the dispatcher says.
“No,” she repeats multiple times. Then it clicks for Teneyck.
“I’m getting you now. I got it,” Teneyck says.
According to Navarre, the caller’s mother’s boyfriend returned home intoxicated and began assaulting the mother. The woman who called 911 “knew she would not be able to do that in his presence,” he said.
Teneyck said that he had never received a call like this in 14 years of working as a dispatcher.
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